At Chadash Counseling and Coaching LLC we are committed to providing high-quality therapeutic services and retreats. Due to the nature of our practices and compliance with HIPAA regulations, we do not generally offer returns on services rendered. However, we understand that unforeseen circumstances may arise. Below are our policies regarding refunds for our therapy retreats and intensives.

1. General Policy

All payments for therapy services and retreats are final and non-refundable, as they involve scheduled sessions and preparation that cannot be "returned."

2. Refunds for Therapy Retreats and Intensives

Refunds may be considered under extenuating circumstances, such as:

Extreme medical emergencies or unforeseen events that prevent participation.

3. Requesting a Refund

To request a refund in the case of extenuating circumstances, clients must:

Submit a written request detailing the circumstances leading to the request.

Provide supporting documentation (medical certificates, etc.) if applicable.

4. Refund Determination

Refund requests will be reviewed on a case-by-case basis. We reserve the right to deny a refund or issue a partial refund depending on how close the request is to the event date:

More than 30 days prior to the event: Potential for a full refund or credit for future services.

15-30 days prior to the event: Partial refunds may be granted, subject to discretion.

Less than 15 days prior to the event: Refunds are typically not provided unless an extreme circumstance is documented.

5. Cancellation by Chadash Counseling and Coaching LLC.

If we must cancel a therapy retreat or intensive for any reason, clients will receive a full refund of any payments made or can choose to transfer the payment to a future date.

6. Communication

Clients will be informed about the outcome of refund requests via email or phone within a reasonable timeframe after the request is received.

7. Policy Changes

We may update this Return and Refund Policy as necessary. Any changes will be communicated on this page, and the effective date will be adjusted accordingly.

8. Contact Information

For questions regarding this policy, please use contact information at the bottom of this document.